These figures apply only to those who decided to process the reimbursement directly with the Polish study.
One of the events that marked the launch of Cyberpunk 2077 at the end of last year were the problems that the game presented in its edition for consoles, which forced the company to offer refunds to those who were not satisfied with the state of the game and who companies like Sony will withdraw the title of their digital store.
Following today’s studio earnings conference – which reported 13.7 million units of Cyberpunk 2077 sold in its first 21 days – company executives spoke about the rebate process and offered concrete figures on it.
The study commented that about 8.46 million Polish zloty (1.85 million euros / 2.23 million dollars) in the program “Help Me To Refund”, which included the cost of reimbursements to customers, which equates to an approximate of 30,000 refund requests received and attended.
Figures do not take retailers into account It should be noted that these figures are not absolute, since an executive of the study clarified to the GamesIndustry.biz portal that only consider reimbursements made by the study directly to consumers in response to email requests, which would leave out retail chains of all the world.
And after removing the game from the PS Store?
Despite the above, the figure reported by CD Projekt Red is minimal compared to the volume of units sold, it is good to remember that already in January SuperData had reported that returns had not significantly affected the numbers of the game. What the company executives did comment is that Cyberpunk 2077’s sales curve was not typical, especially for having been removed from the PlayStation Store and the impact that this movement had on the decision of other players not to buy the game on other platforms.
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