DHL Express has decided to move the entire B to MyDHL +, DHL’s business tool, which covers all the needs of the digital consumer and increases the browsing experience.
MyDHL + is compatible with all devices, it can be accessed through all mobile web platforms and integrates the functionality of 13 different applications, in a single tool with great usability for the user. Registered customers, as well as guests, can manage all their shipping needs, with a wide range of online tools, on a single web page instead of having to access multiples DHL web portals. Thanks to its intuitive design, the platform allows you to comfortably manage shipping transactions, as well as access a source of information and support, all in one place. MyDHL + it is available in 211 countries and territories and in 37 languages.
“We are delighted to expand our global ecosystem by including all Express content on MyDHL +. This reduces complexity for our clients, as there are fewer web pages to browse for information, contact points or services. Users can now find everything they need on this convenient platform, for which we have received overwhelmingly positive feedback. We continue to invest heavily in research to continue improving your benefits“
Patrick Jairam, Vice President, Electronic Shipping Solutions, DHL Express.
MyDHL + was launched in 2018. The industry-leading shipping app brings new levels of speed and simplicity to the international shipping process. In addition, it has a new content search tool, which simplifies access to information, while marketing content appears updated and animated. Finding help is easier than ever thanks to live chats, the frequent questions and others self-help functions. Therefore, relevant content will be displayed where and when users need it. The DHL.com/Express website will be phased out.
DHL Express makes more than one million Time-Defined International (TDI) deliveries a day and strives for excellence in customer service. The designers have prioritized MyDHL + ease of use and more advanced features to save time and inconvenience for customers, whether they are a first-time international personal shipping user or a customer. Registered corporate user who relies on DHL services every day.